Refund policy

At &Collar, we're all about making your shopping experience as smooth as a silk pillowcase on a cool summer night.

Here's our simple and straightforward return and exchange policy that's easier to follow than a recipe for microwave popcorn.

📆 45-Day Flex Zone: You have a full 45 days from the date your order arrives to return or exchange any item. That's almost enough time to train your pet goldfish to do tricks!

🚿 Unwashed & Fresh as a Daisy: Returned items should be as unwashed as your favorite pair of jeans on laundry day and as fresh as a daisy. If possible, keep those tags attached like your BFF's arm in a haunted house.

🌿 Eco-Friendly Returns: If you've decided to try on the product, we salute your style enthusiasm. Just be a planet protector and recycle any plastic or cardboard bits that come with it. Send back only the product, like a message in a bottle, but in the original mailer.

🌟 Risk-Free Magic: If you opted into our risk-free returns and exchanges when you made your purchase, all returns and exchanges will be as free as a high-five from a friendly alien. No strings attached, just good vibes!

💰 Didn't Say Yes to Risk-Free? It's Still Pretty Darn Good: If you didn't choose the risk-free option, no worries! We've still got your back. You'll simply be charged for the cost of the most inexpensive return label we can find. It's like the cost of a fancy coffee, but without the caffeine jitters.

🌍 USA Only: Sorry, no international exchanges.

🎉 Festive Flex: Extended returns during the holiday season! Give &Collar with no stress, knowing that the exchange window will be longer.

📬 Got Questions? Reach for the Stars: If you're lost in the fashion galaxy or just have questions, don't panic. Contact us at info@andcollar.com, and our friendly Earth crew will be more than happy to help you navigate the sartorial constellations.

You can start a return or exchange by clicking HERE.

At &Collar, we're all about making your fashion journey smooth, easy, and as fun as a circus in a rocket ship. So, go ahead, shop with confidence, and know that we've got your back when it comes to returns.